The President, a lizard and a cashier walk into a bar…
The President, a lizard and a cashier walk into a bar…

Who are the most ubiquitous and competitive brands in advertising?

Miller Light and Bud Light? Ford and Chevrolet? Burger King and McDonalds?

What about insurance?

In the last 10+ years, insurance, specifically car insurance, has become one of the most hotly contested categories in advertising.

Blame Warren Buffett for at least part of this. When the ‘Oracle of Omaha’ and Berkshire Hathaway snapped up Geico (Government Employees Insurance Company) in 1996 it enabled Geico to make serious investments in their brand and helped spark an advertising battle among insurers that helped catapult spending to record levels.

From 2003 to 2007, TNS Media Intelligence measured 103.8% category growth in ad spend for insurance from $1.67 billion to $3.41 billion.

When you look at TNS’ data during that same ’03-’07 period just for auto insurance spending, the growth was even more dramatic: 195%.

Why is this category so white-hot?

The ability to quickly quote several different insurance companies has provided consumers with a level of price transparency that has flattened the playing field. The problem for insurance companies is that they are now perceived to be about the same in the products they offer, the service they provide and the convenience of buying or updating policies. Right or wrong, car insurance is now seen by many as a commodity.

In response, Flo, the Caveman, and now The World’s Greatest Spokesperson in the World are all vying to be “the lowest cost provider” with the character making their sales pitch really the only differentiating brand attribute for each insurance company.

So, would you rather buy from the googly eyes or Erin the eSurance spy with pink hair?

The answer for insurance companies may not be to keep jamming more characters at consumers at 300 GRP’s a week supported by constant logo placement at sporting events. Instead, why not borrow a page from one of the most successful marketers in the world?

While it is a far jump from car insurance to personal computers and music players, Apple is a brand that more marketers should emulate. Their products look different and work differently and stand so far apart from other products that the products themselves are their first and best advertising.

Lee Clow the chief creative officer of Apple’s longtime ad agency has said as much, “The Apple Store was probably the best ad we ever did. Everything a brand does is advertising.”

So, maybe instead of focusing so much borrowed interest on characters and spokespeople, car insurance companies might have more success if they first focused on the products they sell and try marketing something truly different.

1 Comment »

  1. I really hadn’t thought about the sheer volume of insurance ads that are out there right now, but you’re right. I’m amazed at just how visible Geico is. And not only that, I’m amazed at how varied their ad strategies are – from the gecko, the cavemen, the googly-eyed stack of money, and now the dead-pan spokesman; it’s as if they are throwing everything out there just to see what sticks. http://twitter.com/ParcHDVideo

    Comment by Clint — April 5, 2010 @ 11:33 am

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