Ascend Federal Credit Union

Overview

Modern banking, designed around people.

Ascend Federal Credit Union needed a digital experience that reflected the confidence, accessibility, and personal service members receive every day. The goal wasn't simply to redesign a website—it was to create a platform that made complex financial decisions feel approachable while helping members quickly find the products, tools, and guidance they need. Inspired by the brand's commitment to putting people first, we crafted an experience that feels as welcoming as walking into an Ascend branch while making digital banking faster and easier.

Approach

We reimagined the website from the ground up with a modern, user-first design system built around clarity, confidence, and ease of use. Every interaction was carefully considered to reduce friction—from streamlined navigation and intuitive content organization to mobile-first layouts that perform seamlessly across every device.

Financial products can often feel overwhelming, so we focused on creating clear pathways that guide users toward the right solutions without unnecessary complexity. Clean typography, approachable messaging, and thoughtful use of imagery reinforce Ascend's reputation as a trusted financial partner while giving the brand a polished, contemporary digital presence.

Calculator Tool

Financial tools were designed to be as intuitive as the rest of the experience. The interactive earnings calculator gives members a quick, visual way to estimate their potential annual returns based on the products and services they use, turning complex financial information into an engaging, easy-to-understand experience.

Results

The website gives Ascend a modern digital experience that makes banking simpler and more engaging for members. With intuitive navigation, interactive financial tools, and a flexible platform built for growth, the site helps users confidently explore products while providing Ascend with a scalable foundation for the future.
+17%
Increase in site traffic volume
+23%
Increase in total users
+11%
Increase in average session duration